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Online Ordering

 
 

UK BIOPSY has made it even simpler for hospitals to place orders around the clock, 24hrs a day, 7 days a week using our secure online ordering system ECAP

Current spend through purchase cards in the NHS is set to hit approx. £18 million for the present financial year, accounting for approximately 150,000 transactions per annum. At an independently calculated average saving of £28 per transaction, the NHS will save minimally £4.2 million over this financial year.

This is exactly why we join hands to welcome the introduction of purchasing cards to assist our hospitals realise savings when placing orders with UK BIOPSY, both on products and payment methods.

We've decided to process all our online orders via a highly secure method of email confirmation and payment (ECAP). All credit card transactions are processed through our partner PAYPAL.


How to Place an Online Order

Ordering can take place by either phoning our customer service call centre on 01422 361565 or by emailing us on sales@ukbiopsy.com with your request. Please have the following information at hand:

- Product Reference Code(s)
- Quantity of product required
- Hospital Invoice address      
- Hospital name and Delivery address      
- Special notes for order
- Your NHS or private hospital phone number and extension

You will then be sent a confirmation email invoice to complete and confirm the order details before proceeding to pay for the goods using your credit card.

Please note the email you provide must be a valid NHS or private hospital email address. Please also include in your correspondence, your name, title and direct contact number.

The email will contain the order details for you to confirm, check and then input your credit card payment details via

Once your credit card has been authourised, the order dispatch date and time will be confirmed from UK BIOPSY with a unique reference number. Your UK BIOPSY area sales representative will also be notified to ensure your goods arrive on time and will also be available to answer any questions relating to the order.

UK BIOPSY does not accept payments over the phone due to our security policy, please be advised not to give any credit card details when contacting us regarding new or existing orders. Just simply quote your unique product ID code.

You can see below the template you will receive to check and proceed to the checkout.


Online Payment Security

All payments processed through our partner PAYPAL, please visit PAYPAL's security centre by clicking the VeriSign Secured logo above, for more information.

UK BIOPSY does not store credit card information on our company servers. Click here to find out how the credit card details are processed.

If you prefer not to use our ECAP system, an alternative method would be to fax us your purchase order number, with all relevant details, including delivery and invoice address. These should be faxed to 01422 300171. Your order will be processed immediately and usually shipped the same day on our next day delivery service, arriving before 13.00. Please note that this applies if your order is received before 15.00.

 

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